Returns & Exchanges
At Public Goods, we stand by the quality of our products and offer a 30-day return window for most items to ensure your complete satisfaction. If a product doesn't meet your expectations, we are committed to making it right through a simple and transparent return process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging if possible, ensuring all components are included to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed once the items are inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing